Leadership Communication Training for Healthcare Professionals, NHS Teams & Organisations
Effective communication sits at the heart of safe, compassionate healthcare. Whether you're leading a multidisciplinary team, supporting colleagues through change, or working directly with patients, strong communication skills build trust, improve collaboration and create better outcomes.
At Point Taken Training, we provide leadership communication training, communication skills coaching and healthcare leadership development for NHS teams, healthcare professionals and organisations. Our programmes help doctors, nurses, allied health professionals, managers and leaders communicate with confidence, navigate difficult conversations and build psychologically safe, high-performing teams.
We also specialise in supporting International Medical Graduates (IMGs) to develop confident, culturally aware communication skills for working successfully within the NHS. Through practical coaching and interactive workshops, we help healthcare professionals strengthen patient communication, consultation skills, leadership presence and professional confidence.
Whether you're looking to improve leadership communication, develop your team's communication skills or create a culture where people feel heard, respected and empowered, our tailored training programmes deliver practical tools that make a lasting difference.
Book a Discovery Call Book NowMy approach is practical, supportive, and grounded in real clinical scenarios. You won't just learn what good communication looks like — you'll practise it, refine it, and build the confidence to use it consistently in your work.
What I Offer
Group Workshops
I deliver interactive, scenario-based group workshops tailored to the realities of UK clinical practice. These sessions cover:
- Patient communication and building rapport
- Understanding human behaviour and how to adapt communication style
- Explaining diagnoses and treatment clearly
- Communicating within multidisciplinary teams (MDTs)
- Speaking up, escalating concerns, and contributing in meetings
- Handling difficult or sensitive conversations
Workshops are highly practical, giving participants the opportunity to apply frameworks, practise real-world scenarios, and build confidence in a supportive environment.
Enquire Now1:1 Coaching
For more personalised support, I offer 1:1 coaching sessions tailored to your individual goals and challenges. This may include:
- Building confidence in clinical conversations
- Preparing for difficult discussions with patients or colleagues
- Refining clarity, tone, and professional communication style
- Adapting to UK workplace expectations and communication norms
- Preparing for clinical examinations with a focus on Interpersonal Skills
These sessions provide focused guidance, feedback, and practical tools you can immediately apply in your day-to-day work.
Enquire NowExam Preparation Support
Targeted support to help you prepare for clinical examinations where communication and interpersonal skills are assessed.
I work with you to build the confidence and practical skills needed to perform at your best under exam conditions, drawing on real scenarios and structured feedback.
Enquire NowMy Approach
Practical & Scenario-Based
Every session is grounded in real clinical scenarios relevant to UK practice. You'll apply frameworks and practise conversations in a safe, supportive environment.
Confidence-Focused
Building genuine confidence is at the core of everything I do. You'll leave each session with tools and techniques you can use immediately in your clinical work.
Tailored to IMGs
I understand the specific challenges faced by International Medical Graduates adapting to UK healthcare culture, communication norms, and workplace expectations.
Supportive Environment
Whether in a group workshop or 1:1 coaching session, you'll always work in a non-judgemental, encouraging space designed to help you grow.
