Emotional Intelligence is the ability to understand and manage your own emotions, as well as recognise the emotions of those around you. It is the ability to know what you are feeling, what those emotions mean and how those emotions can affect other people around you.
It is essential that leaders look to improve their EI as they set the tone of their organisation. Poor EI could result in low employee morale, poor employee engagement, negative communication, conflict and high staff turnover.
What would be better, to shout or shut down when you are stressed or overwhelmed or to calmly process the situation, manage your emotions and communicate your feeling effectively.
Lessons are available face to face and over Zoom.
Please get in touch if you have any questions and to find out about pricing.